I've dealt with a number of brokerages and this firm is by far the worst. Incompetent, inept, dishonest, shady, hires lawyers who manipulate judges and get ridiculous decisions.
Google "Goldman SAchs" or "Merrill Lynch" etc - you don't see all these horror stories like you do if you Googled "Edward Jones." Is this really a surprise for a firm that has offices in strip malls and solicits clients door to door? I dealt with the offices in Lincoln, Neb. and Kansas City.
AVOID THIS FIRM. I could go on and on and on about the horrible experience that I've had an all the horror stories I've read about Edward Jones online but I'd be here all day.
Product or Service Mentioned: Edward Jones Investment Service.
Reason of review: Warranty issue.
Preferred solution: close the firm.