Not resolved
1.0
Details
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
0 comments

I'm recently widowed and needed a financial question answered. Based on my frriend's advice, I contacted Edward Jones.

I had no intentions of transferring my accounts to EJ, but it happened without my total understanding. I never wanted a full service broker, and when I tried to make a trade, they wouldn't allow it. It was never disclosed to me that every action I took would require a call to the advisor, and a hefty commission. I never had any intentions of allowing this advisor to manage my money.

I hardly knew him, and he kept pushing for me to make new investments. After approximately 3 months, I transferred my funds to another brokerage firm where I could manage my own money, and not pay obnoxious commissions.

Edward Jones is charging a transfer fee of $135 on each account, and there are four of them. My four accounts were inactive while there.

These charges are outrageous and I've requested them to reimburse me. To date, they have done nothing to rectify this situation.

Product or Service Mentioned: Edward Jones Financial Advisor.

Reason of review: Not as described.

Monetary Loss: $540.

Preferred solution: Full refund.

I didn't like: Pushy attitude, Thieves, Bs iwas given.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like