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Although this is against Edward Jone's policies, they sold a huge annuity to my Father at age 90. The rep got a trip to Sweden and another to the Virgin Islands. I need a complaint form pronto, and will file a complaint with the SEC asap !!!! I will also file a...
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Anonymous
Miche

Company needs to start cleaning house by performing drug testing on their employees

Anonymous
W white

Couple of things: 1.) no mutual funds have an 8.5 upfront costs. If he did pay an upfront charge...there would be no redemption fees. The heirs could also keep the funds and n...

1.0
Olivette, Missouri
I didn't like
  • Entire investment scams sold
#1063684
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I would never recommend Edward Jones. Their employees are rude, condescending and not knowledgeable. I asked for a form for a Direct Rollover. They gave me the forms, I completed them. They called me and insisted they cannot perform the transfer without my transferring...
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1.0
I didn't like
  • Home office employees are rude
#1062720
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I'm just tired of Edward Jones salespeople. They are everywhere, in our neighborhood, our church, I can't seem to get away from them! I am tired of being asked about my personal finances by these people. It's none of their business. I'm planning to move ALL my accounts...
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#1060593
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Edward Jones - Won't never use them again

Edward Jones
#1092052
Stay far away from these people. I had,an ira with them. I wanted to roll another 401k in it because it wasnt a specific amount they wont except it. When i told i will move my money they said who cares. Dispointed because i am not a millionair and work for my money. This the kind of customer service they offer.
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Short Review on February 08, 2017

Edward Jones
#1004665
1.0
Details
Rude employees who steal your money. Do they even do a full background check on them
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Additional Fees
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Product or Service Quality
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Edward Jones Customer Care Review

Edward Jones
#973516
I will never use this company again!!! They have to many people that work in their offices off of Manchester and I270 that really are not qualified to work in the public. Tried calling for my grandmother, was transferred to some product master file dept and the female who answered was not listening or to busy talking to someone else. Very rude
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Edward Jones Investment Service Review

Edward Jones
#875006
1.0
Details
My mother had a trust through Edward Jones. And although she passed away 18 months ago, I have yet receive a monthly stipend. I am 66 years old and I have terminal cancer. A representative of Edward Jones has suggested that I get a job.
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
They are nothing but silver tongued devils. The General Partner in their compliance department told me and I quote "Returns don't matter. It's more important to be in a balanced portfolio than to get a return on investment." Then I sat in a meeting and the first thing...
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1.0
#1054947
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I am John Carter in Crossville, TN with your account number 389-81219-1-2 where your manager is one Pete Bisbee. I am extremely disappointed in his transferring my IRA money over to my Regions Bank at my direction without informing me that within 60 days I must create...
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#1035793
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I have experienced nothing but grief from EJ. I have (or had) 1.3 million invested with them. Now it's 1.1 million, in an up market. I did take some income, which EJ is always glad to point out. However, $100,000 in an up market is unaccounted for. Some of that was due...
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Anonymous
suzann a

I'm in the same situation you are and am transferring to Vanguard. With your balances, they will offer you guidance and the fees to move money around are so much more reasona...

1.0
#1025266
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i'm a 75 yr old retired marketing executive who managed his own portfolio for 50 years primarily utilizing FIDELITY investments. Fortunately I I had an excellent track record of performance in both mutual fund and individual stocks. I've always been the "hands-on" type...
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#1017162
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My father-in-law had been letting EJ manage his IRA since he retired in the 90's. He would always tout the great job his advisor did for him. In 2010 my father-in-law asked me to start doing his taxes after he had a medical issue. Looking through his records I...
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#1016687
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First of all I want to think everyone who left the review on this site concerning Edward Jones job performance. On February 13th, I gave my Edward Jones personal advisor all my information to transfer 15K over to their office to start doing some investment in mutual...
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1.6
#1007915
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It has taken us over 3 months to terminate two Lincoln IRA annuities recommended by Jones because they were owned in Jones name and no one provides the information you need to readily exit. This has frustrated us and our new independent fiduciary financial advisor. I...
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#1007225
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