filters
state:
Show
city:
Show
product:
Show
My uncle had his entire money invested in Edward Jones for over 30 years. His agent retired and her son took over his account. Within 6 months his entire account was transferred to two individuals with no blood relation to him. Been in contact with FEC, FINRA ,...
Read more
1.0
I didn't like
  • Bad services and decietful practices
#1147844
Reply to reviews
My father invested in the company and wanted to leave me with something once he passed. I tried to cash it out but was told that my dad signed a form stating that I would be able to get a annual sum but couldn't cash it out. The sum of $68 a month until I pass. I'm 47...
Read more
#1143962
Reply to reviews
I've dealt with a number of brokerages and this firm is by far the worst. Incompetent, inept, dishonest, shady, hires lawyers who manipulate judges and get ridiculous decisions. Google "Goldman SAchs" or "Merrill Lynch" etc - you don't see all these horror stories like...
Read more
Anonymous
Anonymous

If it was so bad tell why. You could go on and on about your horrible experience you say but then you tell nothing. Seems to me you are also being shady. There is no warranty ...

1.0
#1140396
Reply to reviews

Edward Jones - Won't never use them again

Edward Jones
#1092052
Stay far away from these people. I had,an ira with them. I wanted to roll another 401k in it because it wasnt a specific amount they wont except it. When i told i will move my money they said who cares. Dispointed because i am not a millionair and work for my money. This the kind of customer service they offer.
Comment
Show

Short Review on February 08, 2017

Edward Jones
#1004665
1.0
Details
Rude employees who steal your money. Do they even do a full background check on them
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website

Edward Jones Customer Care Review

Edward Jones
#973516
I will never use this company again!!! They have to many people that work in their offices off of Manchester and I270 that really are not qualified to work in the public. Tried calling for my grandmother, was transferred to some product master file dept and the female who answered was not listening or to busy talking to someone else. Very rude
Comment
Show

Edward Jones Investment Service Review

Edward Jones
#875006
1.0
Details
My mother had a trust through Edward Jones. And although she passed away 18 months ago, I have yet receive a monthly stipend. I am 66 years old and I have terminal cancer. A representative of Edward Jones has suggested that I get a job.
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
My mother has dementia. I took the POA to handle her accounts. I have had to jump through hoops to get the advisor to comply with my requests. I moved some funds from EJ to Merrill Lynch (great company!), he has fought me every step of the way! I had the address on the...
Read more
#1133067
Reply to reviews
In 2016 I had a SImple IRA through my employer with Edward Jones. I contributed the max 13K but did not invest in stocks or any investment product as I saw EJ's fees and just wanted to use the account as cash. (I have other investments with much better fees). In 2017 I...
Read more
#1133020
Reply to reviews
Although this is against Edward Jone's policies, they sold a huge annuity to my Father at age 90. The rep got a trip to Sweden and another to the Virgin Islands. I need a complaint form pronto, and will file a complaint with the SEC asap !!!! I will also file a...
Read more
Anonymous
Miche

Company needs to start cleaning house by performing drug testing on their employees

Anonymous
W white

Couple of things: 1.) no mutual funds have an 8.5 upfront costs. If he did pay an upfront charge...there would be no redemption fees. The heirs could also keep the funds and n...

1.0
Olivette, Missouri
I didn't like
  • Entire investment scams sold
#1063684
Reply to reviews
I would never recommend Edward Jones. Their employees are rude, condescending and not knowledgeable. I asked for a form for a Direct Rollover. They gave me the forms, I completed them. They called me and insisted they cannot perform the transfer without my transferring...
Read more
1.0
I didn't like
  • Home office employees are rude
#1062720
Reply to reviews
I'm just tired of Edward Jones salespeople. They are everywhere, in our neighborhood, our church, I can't seem to get away from them! I am tired of being asked about my personal finances by these people. It's none of their business. I'm planning to move ALL my accounts...
Read more
Anonymous
dudeperfect

And he asked you for the names and contact information of your family members? Gasp! Perhaps he was considering adding them as beneficiaries? Or as contacts incase you were...

Anonymous
dudeperfect

So you have an Edward Jones financial advisor. Who you presumably pay to give you advice. And you are upset that they ask you questions about your personal finances? Ok...

#1060593
Reply to reviews
They are nothing but silver tongued devils. The General Partner in their compliance department told me and I quote "Returns don't matter. It's more important to be in a balanced portfolio than to get a return on investment." Then I sat in a meeting and the first thing...
Read more
1.0
#1054947
Reply to reviews
I am John Carter in Crossville, TN with your account number 389-81219-1-2 where your manager is one Pete Bisbee. I am extremely disappointed in his transferring my IRA money over to my Regions Bank at my direction without informing me that within 60 days I must create...
Read more
#1035793
Reply to reviews