Edward Jones
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Edward Jones Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Edward Jones has 1.4 star rating based on 73 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Edward Jones to a friend or colleague.
- Rating Distribution
Pros: Replacement advisor, Excellent advisor, Good investments.
Cons: Pushy attitude, Bad services and decietful practices, Due to their high brokerage fees and transfer fees.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Edward Jones has 1.4 star rating based on 73 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Edward Jones to a friend or colleague.
- Rating Distribution
Pros: Replacement advisor, Excellent advisor, Good investments.
Cons: Pushy attitude, Bad services and decietful practices, Due to their high brokerage fees and transfer fees.Recent recommendations regarding this business are as follows: "Watch your account", "RUN AWAY", "IF YOUR A EXISTING CUSTOMER, PULL YOUR MONEY OUT NOW AND GO SOMEWHERE ELSE, IF THEY SOLICATATE YOU , RUN AS FAST *** YOU CAN FROM THESE PEOPLE", "Get a job and enjoy your future", "Bernie Madoff remember this is how your investment firms treat you this is how Edward Jones treats you think about it.".
Most users want Edward Jones to offer a solution to their issues.
Consumers are not pleased with Reliability and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Edward Jones Reviews
"Invest"
Have someone that wants to invest? has money in different bank but he's from mexico can you still invest ,in Edward Jones?
"Account miss handling"
Lack of account management Ask for account changes on a different occasions for the same account. I must have made at least 5 or 6 requests for money to be...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cape May Court House, New Jersey
Account miss handling
User's recommendation: Watch your account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mission, Kansas
TAKEN ADVANTAGE OF
Preferred solution: Full refund
User's recommendation: IF YOUR A EXISTING CUSTOMER, PULL YOUR MONEY OUT NOW AND GO SOMEWHERE ELSE, IF THEY SOLICATATE YOU , RUN AS FAST *** YOU CAN FROM THESE PEOPLE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Locked account
Preferred solution: Access to tax information
Lenexa, Kansas
MISS INFORMED ABOUT ACCOUNTS
User's recommendation: RUN AWAY
Guanajuato City, Guanajuato
Invest
Cash equity advisor position entry level
User's recommendation: Get a job and enjoy your future
I want to change my advisor
Akron, Ohio
Bad financial advising
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hoopeston, Illinois
Refuse to sell CDs
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Edward Jones has made money all the way on every little thing they have given me daddy investment advice I hate Edward Jones
I had borrowed cash from my Edward Jones account when I paid it off I didnt realize I got a fee from Edward Jones to borrow money from my account a fee to manage the borrowed money from my account I paid myself back interest on the account and then they took more money out when I paid myself back Ive lost money borrowing money from my own account by using Edward Jones all they did was fleece me. I sold some stock and wanted to put it into another company that gave me a 4% rate of interest solid company commodity Id had the stock for 60 years my young Edward Jones advisor told me no no no you dont want to buy that stock you want to put that money back into this other stock Which she convinced me to do and this stock has a poor rate of return and the other company is strong its been strong for 100 years its consistent and Id like to ring my neck for listening to this kid who gave me bad advice. She also convinced me to put multiple thousands in to Activision that pays nothing out there are no dividends in Activision she said the stock is going up to $200 a share once again stupid kid bad advice now if I want to move that stock that has lost money to put it into a stock paying a dividend Edward Jones once again dips into the well they pay themselves on their own bad advice and then they pay someone else to actually make that investment trade its called payment for order flow they say they know that this is how its done and everyone does it now but it was invented by Bernie Madoff to flees customers and everyone all investment companies thought wow this is a great way to skim more money off of the small little customer so they all got on board with us Bernie Madoff remember this is how your investment firms treat you this is how Edward Jones treats you think about it.
- It holds your account
- Bad agent huge fees
Preferred solution: Full refund
User's recommendation: Bernie Madoff remember this is how your investment firms treat you this is how Edward Jones treats you think about it.
Olympia, Washington
Ageism against older single women
Greenville, South Carolina
Service
- Replacement advisor
- P00r comminication
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fridley, Minnesota
Took mothers money for nursing care and won’t release to pay the bills
- Too expensive
- Bad services and decietful practices
- Pushy attitude
Preferred solution: Release my mothers money for pay for the attorney to acquire guardianship.
I had the same issue. I now manage my own money vs using these types of brokers. Sorry to hear about your mom.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
The transferring of my accounts to another financial advisor without being advised of the transfer and to whom my accounts were transferred to.
Have not heard anything as to the status of my complaint! Would appreciate some kind of feedback as to what has transpired to resolve my issue.
It appears that Edward Jones is not exactly all it claims to be. A response would be appreciated.
The only person whom I have had any contact with is Jon Wallin, the broker that Krystie Wear transferred my accounts to. All my efforts to obtain another broker closer to where I live in New Mexico have been futile which I feel is in part to the role Krystie played in...
I find it appalling that Edward Jones would transfer my accounts to someone whom I know nothing about and have never even spoken to the person in question (John Walin). I would appreciate an explanation.
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Dissatisfied with how my accounts were handled
- Replacement advisor
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Princeton, New Jersey
Edward Jones Trustee
Do not put your money with Edward Jones Trust. The trustees they hire are always on vacation or work a 3-day week.
They are not there when you need them, which delays the resolution of your problem. They also do not inform you of any changes i.e., whom to contact (with change of trustees) or explain their regulations to you and your beneficiaries upon the beginning of the trust.
Here is an example of how bad they are: (copied and pasted from an email their trustee recently sent:) "If needed the trust could pay for an attorney to advise us, as the trustee, of your benefits eligibility, and could consider a distribution to you to consult your own legal counsel for a similar purpose". Please let me know if you have any questions. Thanks, Vicki Windler, CTFASenior Trust OfficerEdward Jones Trust CompanyP O Box 66916St.
Louis, MO 63166-****Phone: (855) 894-****Fax: (877) 357-****
Re. her sentence: "If needed, the trust could pay for an attorney to advise us, as the trustee, of your benefits eligibility, and could consider a distribution to you to consult your own legal counsel for a similar purpose."
She wants the trust to pay for an attorney to represent her interest and to explain the entire contents of the trust? She wants to get the money from my husband's trust in order to be advised. The advice to help the trustees should not be coming from the trust fund.
There are many more problems with them.
Delaney Haley is Trust Administration Leader in Edward Jones Trust in Missouri.
My husband is the beneficiary of the trust fund. I do not get any compensation from it. I do not get medical and daily expenses from it. But they insist in their letter that I should also divulge my financial situation with them.
This is not legal. They have no right to force me to tell them whether or not I am on public assistance or receiving SSI since I am not a beneficiary. Right there, you see how bad they are. Please do not put your hard earned money with Edward Jones Trust.
Please email me about your concerns with Edward Jones Trust.
We are going to send it together with other complains to the OCC and FINRA.
My email is: Prichardballey71@***.com
Below is the proof of her email should they deny it later. Please do not put your hard earned money with Edward Jones.
Sincerley,
Aileen Aranzamendez-Large
User's recommendation: Do not put your money with Edward Jones Trust
About
Edward Jones is a leader in the financial services industry. The company has served nearly 7 million investor customers so far. Operating as the Jones Financial Companies subsidiary with the headquarters based in St. Louis, Missouri, the company has been in the market since 1922. Edward Jones maintains 16,000 offices throughout the United States and Canada. In 1998, the company expanded its operations to England. Among the products offered by the company are securities and insurance policies, mutual funds and a range of investment banking services. Edward Jones operates a television studio which enables live interviews with the company's leaders, market strategists and equity analysts.
Edward Jones is ranked 661 out of 3886 in Financial Services category
USA
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