Edward Jones Phone Numbers and Emails

Toll-Free Number:

  • (800) 803-3333

Customer Service:

  • (314) 515-2000
  • (855) 898-6102
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How to Contact Edward Jones Customer Service?

Most Popular Number:

(800) 803-3333
Total calls: 114 Issues resolved: 7 Last call: Mar 27, 2024

What Is the Edward Jones Customer Service Phone Number?

Edward Jones puts forward a range of Edward Jones contact numbers to help its customers with their needed hours. Edward Jones customer service can be reached at their toll-free number: 1-800-803-3333. Another Edward Jones phone number you can dial is 1-800-441-5203, available during the business for additional support required. Additionally, Edward Jones customer service also operated designated customer service phone numbers, which are 1-314-515-2000 and 1-855-898-6102. The mentioned Edward Jones contact numbers are available throughout the week except Sunday. The availability of multiple Edward Jones phone numbers ensures that customers can reach their customer service team whenever required without having to wait much longer.

What Is the Edward Jones Corporate Office Address?

The Edwards Jones headquarters is situated at 12555 Manchester Road, St. Louis Couty, Missouri 63131, United States. You can use this Edward Jones corporate office address for cases where you cannot receive the desired help via phone. When you visit the Edward Jones headquarters, you can directly contact one of the customer service representatives at Edward Jones and express your concerns regarding the services or trouble you are facing. Other than that, there are also other Edward Jones locations to contact with their customer service team.

For instance, the Edward Jones office in Tempe is situated at 8640 S River Pkwy, Tempe, Arizona 85284, US. Once you share your concerns via a direct visit, the Edward Jones customer service representative will help you with the most relevant and prompt solution. In addition, customers can also send their issues as written correspondence to the mentioned Edward Jones corporate office address, which will be reviewed and respond to within a couple of business days.

What Are Edward Jones Business Hours?

Edward Jones hours are designed to provide comprehensive assistance to their customers. The Edward Jones customer service team is available throughout the week except for Sunday. On weekdays, i.e., from Monday through Friday, the Edward Jones hours are from 8 AM to 9 PM ET, while on Saturdays, the working hours are from 9 AM to 5 PM ET. Additionally, Edward Jones offices have extended hours during the tax season from mid-January to mid-April. These extended Edward Jones hours on weekdays are from 8 AM to 9 PM ET, and on weekends, they are from 9 AM to 5 PM ET. These specific Edward Jones hours are carefully set to provide customers with dedicated and professional assistance, with additional extended hours during the tax season.

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Contact Information

Edward Jones Website:

Edward Jones Help Center:

Corporate Office Address:

Edward Jones
12555 Manchester Road
St. Louis County, Missouri 63131
United States

Other Info (opening hours):

Other Locations:
Mississauga
90 Burnhamthorpe Rd W,

Mississauga, ON L5B 3C3, CA

Tempe
8640 S River Pkwy, Tempe,
Arizona 85284, US

Maryland Heights
30, Edward Jones Blvd,
Maryland Heights, MO 63043

More contact details

Edward Jones Rating Based on 73 Reviews

Rating details

1.4
more details
Customer service
Product or Service Quality
Diversity of Products or Services
Website

Rating stats

Rating trend

Summary of Edward Jones Customer Service Calls

171 TOTAL
CALLS
01:19 AVG CALL
DURATION
16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Edward Jones?

Account Question:

  • “Account”
  • “I'm locked out on my online account”
  • “Balance”

Request for Information Question:

  • “Questioning when a former employer 401 or 403B was mailed to my advisors office here in Overland Park, Kansas”
  • “I need to know the amount of money that I closed out my I. R. A in two thousand and twenty two”
  • “Im an oncall at branch 02837 abd have a question”

Employment Question:

  • “401k”
  • “1099”
  • “W-2”

Product/ Service Question:

  • “Withdrawal”
  • “Buying cd”
  • “Wanted to buy an equity”

Payments and Charges Question:

  • “No one answers the phone on 32nd st in Billings Montana”
  • “I want to know if I can get a debit card with my account”
  • “Charges”

Staff Question:

  • “Poor service”

Activation/ Cancellation Question:

  • “Just renew credit card and being rejected”

Return/ Replace Question:

  • “Change address”

Other Question:

  • “Private”
  • “I need a copy of the statement for my taxes”
  • “Delay in receiving funds”

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