Contact Edward Jones Customer Service
Edward Jones Phone Numbers and Emails
Toll-Free Number:
-
(800) 803-3333
Customer Service:
-
(314) 515-2000
-
(855) 898-6102
Contact Information
Edward Jones Website:
Edward Jones Help Center:
Corporate Office Address:
Edward Jones
12555 Manchester Road
St. Louis County,
Missouri
63131
United States
Other Info (opening hours):
Other Locations:
Mississauga
90 Burnhamthorpe Rd W,
Mississauga, ON L5B 3C3, CA
Tempe
8640 S River Pkwy, Tempe,
Arizona 85284, US
Maryland Heights
30, Edward Jones Blvd,
Maryland Heights, MO 63043
Summary of Edward Jones Customer Service Calls
171
TOTAL
CALLS
CALLS
01:19
AVG CALL
DURATION
DURATION
16%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Edward Jones?
Account Question:
- “Account”
- “I'm locked out on my online account”
- “Balance”
Request for Information Question:
- “Questioning when a former employer 401 or 403B was mailed to my advisors office here in Overland Park, Kansas”
- “I need to know the amount of money that I closed out my I. R. A in two thousand and twenty two”
- “Im an oncall at branch 02837 abd have a question”
Employment Question:
- “401k”
- “1099”
- “W-2”
Product/ Service Question:
- “Withdrawal”
- “Buying cd”
- “Wanted to buy an equity”
Payments and Charges Question:
- “No one answers the phone on 32nd st in Billings Montana”
- “I want to know if I can get a debit card with my account”
- “Charges”
Staff Question:
- “Poor service”
Activation/ Cancellation Question:
- “Just renew credit card and being rejected”
Return/ Replace Question:
- “Change address”
Other Question:
- “Private”
- “I need a copy of the statement for my taxes”
- “Delay in receiving funds”
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Edward Jones