Edward Jones Complaints and Reviews

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Edward Jones
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  • 38+1 mobile complaints
  • $100K claimed losses
  • $2.6K average
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  • Oct 15
  • Investment Brokerage
  • Doylestown, Ohio
  • Retirement Account
  • 1
  • 1
  • 638

In 2009 the company i work for was sold and we had the option of cashing out our current 401k, rolling in into the new 403b, OR opening our own retirement account (IRA/ROTH IRA). Because i was no longer employed by the same company AND the kind of retirement plan offered was changing.... i received a check to deposit into the new retirement fund. I was advised to open a ROTH IRA, based on my age... Read more

Was this review helpful? 2 7


  • Oct 02
  • Investment Brokerage
  • Marysville, Washington
  • Financial Advisor
  • 537

During a recent financial downturn, i wanted to cash out of all my stocks and funds. I spoke with Greg Jensen at the Marysville office and he offered to assist, including cashing out an account with another broker. As the market crashed, Edward Jones sent the request to sell to the other broker to the wrong address. They waited until I could no longer. In the meantime, I lost about $4,000. When... Read more

Was this review helpful? 1 8


  • Sep 28
  • Investment Brokerage
  • Individual Advisor
  • 1
  • 1
  • 590

Some advisors change firms frequently. Just when you are getting comfortable with one place, the advisor moves to another firm and tells you why that move was best. In reality, the move is best for the advisor and not necessarily best for the customer. You have conflicts at every financial firm in the industry, it is an inherent part of the financial industry. There is nothing wrong with Edward... Read more

Was this review helpful? 3 3


  • Sep 07
  • Investment Brokerage
  • Bellevue, Washington
  • Money Loss
  • 1
  • 1
  • 305

Lost money with advisor and she just wanted me to put more money in to make up losses Read more

Was this review helpful? 2 2


  • Aug 13
  • Brokerage and Brokers
  • Hiring Process
  • 2
  • 2
  • 1404

I was approached by Edward Jones in BC Canada. The hiring dude who supposedly was a former broker was supposedly in charge of hiring experienced advisers. They booked me for a meeting with the "Partner" I sat for 45 minutes at a Hotel Lobby before he could be found. Once we met he told me this wonderful story about the culture of caring for people at Edward Jones, he closed by saying " I know... Read more

Was this review helpful? 4 6

We have been bumped to two different brokers in our area-the new guys on the block-we know we are not millionaires but were not even asked if we were ok with this. Now I have lack of trust and will probably leave this group of "professionals" Add comment


  • Jun 04
  • Finances
  • Olympia, Washington
  • Employment
  • 3
  • 3
  • 614

After spending 2 months going through the hiring process with Edward Jones they sent me an email letting me know that I didn't receive the job. For a company who prides themselves on "face-to-face" business, an email was a pretty poor way to let someone know they didn't receive a job after committing 2 months to their ridiculous hiring process. Throughout the whole process I was receiving phone... Read more

Was this review helpful? 1 0


  • Apr 08
  • Investment Brokerage
  • Topeka, Kansas
  • Investments
  • 4
  • 4
  • 1581

​Ed Jones is notorious for keeping their rat claws in your money for as long as they can. Not only do they get paid quarterly for "managing" your money, but they also get paid every time you ask them to move it. They are instructed by headquarters to tap into your emotions, and if necessary, bring religion into it. The Ed Jones advisor in my area just made my grandmother cry this morning! My... Read more

Was this review helpful? 14 18


  • Feb 20
  • Investment Brokerage
  • Richmond, Virginia
  • Financial Advisor
  • 1
  • 1
  • 1504

About 3 years ago went to a financial advisor for the first time to open an IRA. Worst mistake not studying the industry and investing before going to a Financial advisor. So if you are NEW stay clear of Edward Jones they do not truly advise what is best for you they are thinking about their commissions Period. What kind of IRA did they SELL me? a front Load fee over 5% fund that had an annual... Read more

Was this review helpful? 11 10


  • Feb 04
  • Investment Brokerage
  • Edgewater, Florida
  • Money Refund
  • 2
  • 2
  • 1267

i NEVER wanted to be in the market.i finally gave in,with the "help" of low yield/no yield cds.i got in just last month. started losing pretty *** quickly.i got out completely on monday,jan 27th.i knew it was going to tank. edward jones got me for 8 grand.mostly fees,etc. ive already talked to an attorney.i told ej i was ultra conservative. attorney was interested at first,i faxed him the... Read more

Was this review helpful? 2 11
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