Edward Jones Complaints and Reviews

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Edward Jones
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  • 34+1 mobile complaints
  • $100K claimed losses
  • $2.9K average
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  • Aug 13
  • Brokerage and Brokers
  • Hiring Process
  • 353

I was approached by Edward Jones in BC Canada. The hiring dude who supposedly was a former broker was supposedly in charge of hiring experienced advisers. They booked me for a meeting with the "Partner" I sat for 45 minutes at a Hotel Lobby before he could be found. Once we met he told me this wonderful story about the culture of caring for people at Edward Jones, he closed by saying " I know... Read more

Was this review helpful? 0 0

We have been bumped to two different brokers in our area-the new guys on the block-we know we are not millionaires but were not even asked if we were ok with this. Now I have lack of trust and will probably leave this group of "professionals" Add comment

  • Jun 04
  • Finances
  • Olympia, Washington
  • Employment
  • 1
  • 1
  • 252

After spending 2 months going through the hiring process with Edward Jones they sent me an email letting me know that I didn't receive the job. For a company who prides themselves on "face-to-face" business, an email was a pretty poor way to let someone know they didn't receive a job after committing 2 months to their ridiculous hiring process. Throughout the whole process I was receiving phone... Read more

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  • Apr 08
  • Investment Brokerage
  • Topeka, Kansas
  • Investments
  • 4
  • 4
  • 779

​Ed Jones is notorious for keeping their rat claws in your money for as long as they can. Not only do they get paid quarterly for "managing" your money, but they also get paid every time you ask them to move it. They are instructed by headquarters to tap into your emotions, and if necessary, bring religion into it. The Ed Jones advisor in my area just made my grandmother cry this morning! My... Read more

Was this review helpful? 6 12

  • Feb 20
  • Brokerage and Brokers
  • Richmond, Virginia
  • Financial Advisor
  • 1
  • 1
  • 962

About 3 years ago went to a financial advisor for the first time to open an IRA. Worst mistake not studying the industry and investing before going to a Financial advisor. So if you are NEW stay clear of Edward Jones they do not truly advise what is best for you they are thinking about their commissions Period. What kind of IRA did they SELL me? a front Load fee over 5% fund that had an annual... Read more

Was this review helpful? 6 7

  • Feb 04
  • Investment Brokerage
  • Edgewater, Florida
  • Money Refund
  • 2
  • 2
  • 809

i NEVER wanted to be in the market.i finally gave in,with the "help" of low yield/no yield cds.i got in just last month. started losing pretty *** quickly.i got out completely on monday,jan 27th.i knew it was going to tank. edward jones got me for 8 grand.mostly fees,etc. ive already talked to an attorney.i told ej i was ultra conservative. attorney was interested at first,i faxed him the... Read more

Was this review helpful? 0 6

  • Nov 21, 2013
  • Investment Brokerage
  • Money Refund
  • 3
  • 3
  • 590

The Pierce County County Superior Court awarded me my account at Edward Jones during a Divorce. Edward Jones is refusing to release the account to me because they are claiming the order doesn't require them to. They are just going to keep the money unless I hire an attorney which will cost a few thousand and the account is only worth $18,776. Edward Jones is claiming that the order stating all... Read more

Was this review helpful? 8 4

  • Oct 18, 2013
  • Investment Brokerage
  • Financial Advisor
  • 3
  • 3
  • 973

I invested over $250,000 of after-tax funds with Christopher Nyhan of Burnt Hills NY, an Edward Jones associated "Retirement Investment Advisor". He was eager to get the account, and spent large amounts of time telling me how reputable he was, reciting his local associations like his son's Little League team, and trying to sound reputable. In retrospect, it sounded very much like the dishonest... Read more

Was this review helpful? 11 21

  • Sep 10, 2013
  • Investment Brokerage
  • Conservative Investment
  • 4
  • 4
  • 608

I invested $45,000 with E. Jones 8 months ago into what I thought was a very conservative investment. Today that investment is worth a little over $37,000. Had I left the money in my bank account that was paying 1% interest I would be much better off today. They convinced me that I had too much money in cash, which I knew, and suggested investments that lost close to $8,000 in 8 months. Avoid... Read more

Was this review helpful? 3 8

  • Jul 02, 2013
  • Finances
  • Investments
  • 1
  • 1
  • 548

My name is Beth Leilani Mercado. Recently, I cashed some of my investments. Afterwards, I emailed the person I worked with, wanting to cash everything. I believe his name is Michael Simms. Despite several follow ups, I have not received any reply. I also emailed the secretary, which just fell on deaf ears. Please follow this up with your branch. I want to cash out all of my investments.... Read more

Was this review helpful? 0 2
 
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